Shipping policy
Shipping Information
We are committed to delivering your order safely and efficiently.
Fulfillment Time
After your payment is confirmed, your order will be processed within 1–3 business days. Orders submitted during weekends or holidays will begin processing on the following business day.
Transit Time
The usual delivery timeframe is 6–12 business days from the shipping date. Remote areas and international destinations may require additional time.
Unexpected delays caused by customs inspections, carrier disruptions, severe weather, or peak shopping periods are outside our direct control.
Tracking Updates
You will receive an email with your tracking number when your package leaves our facility. Tracking events may not appear immediately, so please allow 24–48 hours for an update.
Lost or Damaged Shipments
If your shipment appears to be lost or arrives damaged, please email [nicolepaulina11363247@gmail.com]. Include your order number and photographs of any damage so that we can review the issue.
Customer Support
For all shipping and delivery inquiries, please contact:
Email: [nicolepaulina11363247@gmail.com]